Student Coordinator

IELTS Pulse

Location

Kathmandu, Nepal

Work style

onsite

Job type

full-time

Experience

entry

IELTS Pulse is Nepal's fastest-growing IELTS preparation app with 100,000+ downloads and 30,000+ active users. We're revolutionizing how students prepare for IELTS through AI-powered practice and affordable test booking services.

THE ROLE

We need someone who can:

✅ Coordinate with students for IELTS test bookings (40%)

✅ Create viral social media content - TikTok, Reels, Facebook (40%)

✅ Handle operations & logistics - admin, tracking, reporting (20%)

This is a high-impact, high-visibility role where you'll:

Be the face of IELTS Pulse on social media

Directly help 25-30 students per month achieve their IELTS goals

Create content that reaches 100K+ Nepali students

Build systems and processes as we scale

KEY RESPONSIBILITIES

Student Coordination:

Handle booking inquiries via phone, WhatsApp, email

Guide students through IELTS test booking process

Coordinate with IDP for test slot confirmations

Follow up with students about preparation progress

Resolve queries and concerns professionally

Maintain accurate booking records

Content Creation:

Create 3-5 TikTok/Instagram Reels per week

Write engaging captions and posts

Film and edit short-form video content

Stay on top of viral trends and adapt for IELTS audience

Engage with comments and DMs across platforms

Monitor content performance and optimize strategy

Operations & Admin:

Update booking databases and tracking sheets

Prepare weekly performance reports

Support marketing campaigns and promotions

Coordinate with team on daily operations

Handle miscellaneous admin tasks

IDEAL CANDIDATE

You're perfect for this if you:

Love creating TikTok/Reels content and staying on top of trends

Enjoy helping people and solving their problems

Are organized, reliable, and detail-oriented

Want to work in a fast-growing startup (not a corporate)

Can work independently without constant supervision

Have energy, enthusiasm, and a positive attitude

Age: Typically 22-28 (but talent > age)

A DAY IN YOUR LIFE

Morning:

Check and respond to student inquiries (WhatsApp, email, calls)

Create 1-2 TikTok videos about IELTS tips or offers

Follow up with students who inquired yesterday

Afternoon:

Post content on social platforms

Coordinate with IDP for test confirmations

Handle student calls and resolve queries

Update booking spreadsheets

Evening:

Engage with comments on social media

Plan next day's content

Prepare for tomorrow's filming

Team sync (2x per week)

Note: Schedule is flexible. Organize your day as you like, as long as students get timely responses and content is posted consistently.

Experience creating social media content (TikTok/Instagram/Facebook)

Excellent communication skills in English and Nepali

Comfortable appearing on camera and creating videos

Customer service mindset (patient, helpful, responsive)

Good organizational and admin skills

Smartphone with quality camera for content creation

Reliable internet connection

1+ years in customer service, coordination, or admin role

Active social media presence with your own content

Video editing skills (CapCut, InShot, Canva)

Familiarity with IELTS test or education sector

Self-starter who works independently with minimal supervision

Fixed Salary: Rs. 25,000/month (gross)

Performance Incentives:

Per successful IELTS booking completed

Viral video (50,000+ views)

Monthly bonus for exceeding booking targets

This role is no longer accepting applications.